Privacy policy


Last updated: May 29, 2026

This Privacy Policy describes how LGCYCLOTHING (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from lgcyclothing.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Last updated" date.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with us.

What Personal Information We Collect

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Contact details including your name, address, phone number, and email.
  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information including your username, password, and security questions.
  • Shopping information including the items you view, put in your cart, or purchase.
  • Customer support information including the information you choose to include in communications with us.

Information We Collect About Your Usage

We may automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies. Usage Data may include device information, browser information, IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties including:

  • Companies who support our Site and Services, such as Shopify.
  • Our payment processors, who collect payment information to process your payment and fulfill your orders.
  • Third parties we work with who may use tracking technologies such as pixels, web beacons, and cookies when you visit our Site or interact with our emails.

How We Use Your Personal Information

  • Providing Products and Services. We use your personal information to process payments, fulfill orders, send notifications, manage your account, and arrange shipping and returns.
  • Marketing and Advertising. We may use your personal information to send marketing communications by email or text message and to show you relevant advertisements. If you are an EEA resident, the legal basis is our legitimate interest under Art. 6 (1) (f) GDPR.
  • Security and Fraud Prevention. We use your personal information to detect and take action against fraudulent or malicious activity. If you are an EEA resident, the legal basis is our legitimate interest under Art. 6 (1) (f) GDPR.
  • Communicating with You and Service Improvement. We use your personal information to provide customer support and improve our Services under Art. 6 (1) (f) GDPR.

Cookies

We use cookies to power and improve our Site and Services. For information about cookies related to Shopify, see https://www.shopify.com/legal/cookies. You can remove or reject cookies through your browser controls, though this may impact your experience. We honor the Global Privacy Control (GPC) signal as a valid opt-out of sharing and targeted advertising. To learn more visit https://globalprivacycontrol.org/.

How We Disclose Personal Information

We may disclose your personal information to:

  • Vendors and third parties who perform services on our behalf (payment processing, shipping, analytics, customer support).
  • Business and marketing partners to provide services and advertise to you.
  • Third parties when you direct or consent to such disclosure.
  • Affiliates within our corporate group.
  • Third parties in connection with a business transaction, legal obligation, or to protect our rights.

We do not use or disclose sensitive personal information without your consent.

Third Party Websites and Links

Our Site may link to third-party websites. We are not responsible for the privacy or security of those sites. Review their policies before engaging with them.

Children's Data

Our Services are not intended for children. We do not knowingly collect personal information from anyone under 16. If you are a parent or guardian and believe your child has provided us with personal information, contact us at lgcyclothing786@gmail.com to request deletion.

Security and Retention of Your Information

We take reasonable precautions to protect your information but cannot guarantee perfect security. How long we retain your information depends on factors such as account maintenance, legal obligations, and dispute resolution.

Your Rights

Depending on where you live, you may have the right to:

  • Access / Know the personal information we hold about you.
  • Delete personal information we maintain about you.
  • Correct inaccurate personal information.
  • Portability — receive a copy of your data and request its transfer.
  • Opt out of Sale, Sharing, or Targeted Advertising.
  • Restrict Processing of your personal information.
  • Withdraw Consent where we rely on consent to process your data.
  • Appeal our decision if we decline your request.
  • Manage Communication Preferences by unsubscribing from promotional emails at any time.

To exercise any of these rights, contact us at lgcyclothing786@gmail.com. We will not discriminate against you for exercising these rights.

Complaints

If you have complaints about how we process your personal information, contact us at lgcyclothing786@gmail.com. If unsatisfied with our response, you may lodge a complaint with your local data protection authority. For EEA residents, find the relevant authority at https://edpb.europa.eu/about-edpb/about-edpb/members.

International Users

We may transfer, store, and process your personal information outside the country you live in. If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses.

Contact

For questions about this Privacy Policy or to exercise your rights, email us at lgcyclothing786@gmail.com.

For the purpose of applicable data protection laws, we are the data controller of your personal information.